Privacy Policy
Owner action required: this policy describes how the website currently behaves. It must be reviewed against Virginia and federal requirements — including the Virginia Consumer Data Protection Act — before it is relied upon.
What we collect
When you send a quote request we collect your first and last name, phone number, email address, ZIP code, and the details you give us about your space: service type, bedrooms, bathrooms, approximate square footage, frequency, preferred date, whether there are pets, and any notes you add. We ask for your ZIP code rather than your full address, because we do not need your address until a job is actually booked.
If you tick the text-message consent box, we record that you gave consent.
How we use it
Only to respond to your enquiry, prepare your quote, and schedule and deliver your cleaning. We do not sell your information, we do not rent it, and we do not share it with advertisers.
How your request reaches us
The quote form is delivered by a third-party form service, which transmits the contents of the form to our business email address. The service processes the submission in order to deliver it.
Analytics
If website analytics are enabled, they record anonymous usage — pages viewed, whether a quote form was started or completed, and which service category was selected. Analytics never receive your name, phone number, email address, ZIP code, street address, or the notes you write in the form.
Text messages
We will only text you about your enquiry or your booking. Message and data rates may apply. Consent to receive texts is never a condition of purchase. Reply STOP at any time to stop receiving messages, or HELP for help.
Retention
Quote requests and client records are kept for as long as needed to run the business and meet tax and legal obligations, then deleted.
Your rights
You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Contact 843-231-9758 or cristinaclassycleaning@gmail.com.
Photographs
We never publish photographs of a client’s property without permission, and we remove identifying details — faces, mail, documents, screens, license plates, and house numbers — before anything is published.
Children
This website is not directed at children and we do not knowingly collect information from them.
Contact
Cristina’s Classy Cleaning · Roanoke, Virginia · 843-231-9758 · cristinaclassycleaning@gmail.com